Updating Your G2x

How to use the LG Update Tool

LG G2x Website

Using the Web Browser on your WinXP or Windows 7 Computer, log on to the LG G2x Website for instructions on how to get started.  You should see the page like the one below. 

NOTE:  After the update is complete, it is recommended that you do a Master Reset on your G2x.  Instructions on how to do a Master Reset are at the end of this document.

 

Click on the link that is pictured above.  Download the LG Android USB Drivers to your PC.  Make a note of where this file is saved

Before installing the LG Drivers ensure that the G2x is NOT plugged into a USB Port on your PC!  This could interfere with the Driver installation.

Locate the Driver you just Downloaded and double click on it to install the G2x Drivers.  Next chose the installer Language and press Next

 

Press Next to continue

Wait until the Driver finishes installing, this might take several minutes!

 

You will be notified when the Install is complete

 

After the Driver Install,  it is important that you REBOOT your PC to ensure that the drivers are installed correctly.  Once the PC has rebooted, proceed to the Update Utility portion of the setup.

 

Installing the LG Update Tool

 

Return to the “P999 Software Update Home Page” and Click on the “LG Mobile Support Tool” to download the download button to start the download

After rebooting your PC, Open the G2x Update web site page again, and follow step #3 by clicking on the Download Link

Next- Click on the "Save File" Button

 

Locate the file named “B2CAppSetup.exe” File that we just downloaded and Double Click on the file to launch the installer Application

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When the installation is complete the Update window will open automatically,  NOTE: MAKE SURE YOU HAVE AN INTERNET CONNECTION when running the update utility

 

Plug your LG G2x into the USB Cable that’s attached to your PC.  You might see installation “Bubbles” In the Bottom right side of your computer Monitor as the Driver is properly configured for your PC.

 

Once you attach your G2x to the USB cable, the Update utility will read the phone to determine it’s model and the version of Software the phone is using.  If your Phone is NOT the Current Version, the “Start Update” Button at the bottom of the window will highlight and become active.  Press on the button to start the update process.

 

After you press the "Start Update" Button, the update process will be initiated.

The Update process could take several minutes, especially if your battery level is low.  During the update, your phone might reboot multiple times, this is normal…  Do not interrupt the update process. 

The Update is done in 4 steps, Analysis, Download, Update, and finally Complete.  During the Update portion of the Process, the Completion meter (Gas Gage) May Pause for a minute or longer when it gets to ‘4 %’ complete mark… this is normal, after a moment,  it will continue on past 4 Percent.

 

Once the Update is complete will see the completion screen and your phone might reboot one final time.  It is now safe to unplug your phone from the USB Connection.  The phone might be a little sluggish for a few seconds, but it will soon settle down and you can start enjoying the new update.

To verify that the update has indeed installed on your G2x, perform the following steps from your phone.

·         Go to the HomeScreen

·         Press Settings button

·         Scroll all the way down to “About Phone”

·         Scroll the About Phone window all the way to the Bottom and look under the “Software Version” Heading, and you will see the Version #.  The Last 4 characters represent the Version Number,   In this Case “V21e” is the latest version.

 

At this point the update is complete...  However it is highly recommended that you perform a Master Reset on your G2x.  Make sure all of your personal data on the phone is backed up, in case a restore is necessary.

Master Reset

Here are the instructions on how to perform a Master Reset if you are not familiar with the process.

From the Settings menu,  select Privacy.

 

Next, Select "Master Reset"

 

Then finally, Select "Master Reset" This will reset your phone back to the Factory defaults judt like it was when it came out of the box.

Do NOT select the Erase SD Card unless you want to erase all of your Data.  Your phone is now ready to setup for use.