LG

I like the phone's style, performance, etc. but after owning the Vu for a year I can say that the phone reflects LG's rush to get it to market with several bugs, incomplete features, etc. Its not a fully engineered and usability tested product. For instance, there is no cut/copy/paste function while editing text in messages, phone numbers in the address book, Internet browser, etc. When you you add a pause in the middle of a long phone number (i.e. long distance phone card) it erases the rest of the number and you have to retype it. Also, when I transferred my micro-SD card directly from my previous CU500 to the CU915 I found that several high bit rate MP3s won't play on this phone that played fine on the CU500. Finally, most frustrating of all is the 'Java nag'. For user installed Java apps like gmail and Google Maps you can't turn off it constantly asking you for permission to access the network like you can on phones from Motorola, etc. All of this shows a lack of real user testing. These are all software issues that could be resolved with an update but LG has never released a firmware update. Seems like LG is only concerned with making the initial sale.

Hi there,

I am glad to hear that you have enjoyed the phone's style and performance. LG appreciates your feedback. Customer feedback is imperative to the company, and is used quite often when developing products. Once again thank you for your feedback, LG takes any opportunities for improvement pointed out by our customers seriously. Have a great day.

I agree with LG pro feedback's are pretty useful in developing or improving the products quality or features

i must have got a bad one of the litter,mine lasted 5 months,the screen froze up after about 5 months.i was then assured that they have a 1 year warranty.but when i called the customer service person explained to me that if the screen froze up it was probably because of screen bleeding ? which is caused by applying too much pressure on the screen ? i said that is impossible the phone is my phone nobody else uses it,it only comes out of the case for charging or to answer it.all the moisture detectors are white,and it does not have even the slightest scratch on it.they said it wont cost more then $100 to fix . all in all fairly good phone ...except for high operating cost considering $200 + to buy and $100 if ANYTHING goes wrong with it.