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LGKE970 Shutting off on it's own LGKE970 Shutting off on it's own ATOM Feed

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Jan 10, 2009 05:45 PM UTC

blm24

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When I slide my phone it just shuts off by it's self. I was wondering if anyone else has this problem. Any replies will be appreciated.

Jan 12, 2009 04:07 PM UTC

LG Product Pro

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LG USA doesn't support "import" devices. Further, whenever you activate an import device you take the chance that you will lose some functionality of the phone as the phone was meant to work on a non-USA network system. Sorry!

Jan 12, 2009 07:37 PM UTC

blm24

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Forgive me for not understanding, but what is an "import" device. Are all LG mobile phones import devices?? What's different about mine?

The functions of the device work properly. The device is malfunctioning on a HARDWARE level apparently.

Let me explain it a little more in-depth.

WHEN I SLIDE THE PHONE OPEN SOMETIMES THE DEVICE COMPLETELY SHUTS OFF.

Your answer doesn't make sense to me...

Jan 13, 2009 01:29 PM UTC

LG Product Pro

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The KE970 is the foreign version of the Shine. (i.e. Europe, Asia, etc.) The US version is the CU720. I understand the issue you are having. However, I am unable to offer any solutions as this is a foreign device. I understand this may be frustrating for you since the phones are virtually identical, however, there are slight differences in the hardware makeup of the devices.