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2009-01-01T15:19:31+00:00
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leonvon

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Someone please help. I synced my brand new LG Incite to my computer and it triplicated my contacts. So I deleted all contacts from phone (which deleted everything from my sim card unbeknownst to me). I then performed another sync to my computer. This action deleted all my contacts on my PC. does DOES ANYONE HAVE A POSITIVE SOLUTION on how to get my contacts back on outlook.

2009-01-13T14:11:45+00:00
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LG Product Pro

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I am checking into this for you and will get back with you. Thanks for the question!

2009-01-14T11:54:53+00:00
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LG Product Pro

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Unfortunately as you know computer software does exactly as you tell it. I can only assume when you set up the sync relationship upon connecting the Incite to their PC the first time, the Incite was set to be a master. Contact will triplicate or duplicate if there is any variation in the name for example Santa Claus in Outlook on a PC and Santa K Claus on the Incite. Your only hope is a system restore point on their PC if they have XP or Vista.