LG

I just got a VX5600 phone and when I used the provided cord to go between the computer and the phone the set-up wizard started but then stated it could not find the necessary software. Is there software or a driver available to connect these two? I run Windows XP.

Much Thanks in Advance,
Joe

Posted by joewal on 10 Mar 2010 19:11 PM:

I just got a VX5600 phone and when I used the provided cord to go between the computer and the phone the set-up wizard started but then stated it could not find the necessary software. Is there software or a driver available to connect these two? I run Windows XP.

Much Thanks in Advance,

Joe

Yes you will need the driver in order to charge your phone through the USB port... You can find it here on this site at: http://www.lgcommunity.com/file_library.aspx

In the "File Library" locate the "Drivers" folder and download the LGUSBModemDriver_Eng_WHQL_Ver_4.9.4_All.exe file and run the file.

I followed these instructions. The install worked fine, Windows recognizes the LG port and it seems to be working but not sure what program to use to upload my contacts since BitPim does not support the 5600 yet. Any suggestions? Is there a Verizon or LG program to do the same thing?

Any suggestions would be appreciated.

Thank-you very much LG Product Pro,

My VX5600 is now charging through the USB connection to my computer, but is there a way to transfer pictures or address book information from the phone to the computer?

Much Thanks,
Joe Walters

OOPS,
Proper email is:

11 Mar 2010 09:29 PM Quote Reply Alert
Thank-you very much LG Product Pro,

My VX5600 is now charging through the USB connection to my computer, but is there a way to transfer pictures or address book information from the phone to the computer?

Much Thanks,
Joe Walters
(Edited by LG Prod Pro for Privacy)

You might try a utility called "SyncCell" to see if that will support the VX5600, it's a good contact syncing utility... For pictures, You're best bet is to email or Txt them to an email address until BitPim supports the Accolade.

I uploaded pictures from my LG-VX5600 cell phone to my PC using BitPim 1.0.7. I used the USB/power cable that came with the phone. Manually set BitPim's phone type to LG-VX9100. This worked for Wallpaper, Ringtones, Calendar and SMS. It did not work for the Phonebook or Call History. I tried all other LG phones listed and could not get any of them to upload the Phonebook. I also did not get Bluetooth to work in BitPim, but getting Name Cards over bluetooth with the phone and my PC works.

Posted by TomH on 05 Jul 2010 19:22 PM:

I uploaded pictures from my LG-VX5600 cell phone to my PC using BitPim 1.0.7. I used the USB/power cable that came with the phone. Manually set BitPim's phone type to LG-VX9100. This worked for Wallpaper, Ringtones, Calendar and SMS. It did not work for the Phonebook or Call History. I tried all other LG phones listed and could not get any of them to upload the Phonebook. I also did not get Bluetooth to work in BitPim, but getting Name Cards over bluetooth with the phone and my PC works.

Very Good! Thanks for the update, this is very interesting.

Verizon User Guide for the VX5600;
pg 14 - Phone Overview 13. Accessory/Chargery Port Connects the phone to the battery charger, or other compatible accessories.
pg 17 - 2. NOTE Please make sure that the 'B' side faces up before inserting a charger or data cable into the charger port of your phone.
pg 122 - Accessories Vehicle Power Charger, USB Cable are both described as charging equipment, but no other "compatible accessories" use.
Index - No mention of a "Data Cable" or "USB".
Verizon Getting Started;
pg 7 - 10. Accessory/Charger Port
Verizon Stores in Maryland;
No "compatible accessories", and no information about the use of the USB port except for charging.
Verizon Cell Phone Help at 1-866-406-5154; - No information on "compatible accessories" or applications or drivers.
LG Cell Phone help at 1-800-793-8896; - No software application information, and no "compatible accessories" information.
LG on the Internet; - No software application information, and no "compatible accessories" information, only downloadable modem (?) driver.
Win XP SP3 sees phone as modem with LG driver installed.
BitPim web site http://www.sourceforge.net/projects/bitpim/ - Cell Phone/PC data transfer program that sees phone on PC with LG driver installed, but without LG VX5600 support. Was able to get picture under 'LG-VX9100' phone type, COM port 6, but had to look in File System view in brew/mod/1088 folder.

No idea why LG provides a "modem driver", or why Verizon has no appications for data transfer while suggesting that a data cable might be used in the phone micro USB port.

An LG Community Forum item suggests that the free "V Cast Media Manager" utility could transfer pictures and videos between VX5600 and a PC. Have not tried to find it yet.

I found the VCast media Manager at this link:

http://products.verizonwireless.com/index.aspx?id=fnd_music_mediaManagerTY

Fancy that! I thought V CAST Media Manager was a pay service! I downloaded and installed it and it really works, for free! Here's more details I found out:

With the VX5600, only pictures are supported, not music.
I downloaded it from the link posted above.
I took 15 minutes to download with my 1Mbps Verizon Mobile Broadband EVDO-A service.
It took over an hour to install. Most of this was during install of 7 device drivers.
(Watch for hidden windows awaiting your response: minimize every window, then move the install window to reveal hidden window)
Initial install was version 1.5.0.1555, but this would not detect my VX5600 phone.
Then did update within V CAST Media Manager, from its Help menu.
New version still took 15 minutes to download, but less time to install (it only did 5 device drivers and no hidden windows)
Second install is now version 1.5.0.1585 and it automatically detected my VX5600 phone.
I don't see any COM ports or devices to select, or any other way connect to phone other than "Scan for Devices" from the File menu.

This is a great alternative to having to select LG-VX9100 in BitPim.
However, V CAST only does pictures. If you want Music, Calendar or SMS; BitPim will do.
Hope this helps for others out there!

Phone: LG-VX5600 with VX560V03 Software
PC: HP Mini 311-1037NR NetBook with Windows 7

I like Media Manager, it seems to do a pretty good job Syncing phones for me. It's unfortunate that you can't sync Music with the Accolade, but I guess that's the way Verizon wanted it.

V Cast Media Manager isn't working for me. I had previously installed all the drivers for my VX5600 and it is detected by my computer just fine, but whenever I click "scan for devices" or "connect your device" it says the phone isn't detected. I am using the latest version, 1.5.0.1585. Any suggestions?

Posted by danjohnson10 on 20 Jul 2010 16:15 PM:

V Cast Media Manager isn't working for me. I had previously installed all the drivers for my VX5600 and it is detected by my computer just fine, but whenever I click "scan for devices" or "connect your device" it says the phone isn't detected. I am using the latest version, 1.5.0.1585. Any suggestions?

Mine was working but I recently updated my Vcast and your right, I can't see the VX5600 any longer... Let me look into it.

Posted by LG Product Pro on 21 Jul 2010 03:40 PM

Posted By danjohnson10 on 20 Jul 2010 16:15 PM:
V Cast Media Manager isn't working for me. I had previously installed all the drivers for my VX5600 and it is detected by my computer just fine, but whenever I click "scan for devices" or "connect your device" it says the phone isn't detected. I am using the latest version, 1.5.0.1585. Any suggestions?

Mine was working but I recently updated my Vcast and your right, I can't see the VX5600 any longer... Let me look into it.

I'm not sure what was going on but I can now see the Accolade (VX5600) using Vcast Media Manager Ver 1.5.0 ... This time I had the Accolade plugged into the USB port when I launched VCast MM... It recognizes the Accolade and even reports it's Firmware version (VX560V03)... But it will only transfer Pictures and not Music.

Sorry for the Confusion

First I would like to say this should not be this hard but I have found it is.
I to was having the same problem getting my pictures to the computer from the LGvx5600. By blogging this problem I found you could use vcast manager. No one at the verizon store said this to me. They said just put the usb and plug it in. . You all know that is not true. I have used vcast and my phone was not recognized at first. I then turned the phone over with it plugged into the computer and all of the sudden it recognized it. I don't understand what that is about but it worked. So whenever it doesn't recognize it I turn it over. Bitpin also didn't work until I jiggled the cord from phone to computer and then it recognized it. I can only see pictures can't do anything else on bitpin. Thanks to everyone on here for your help

Posted by MLForstner on 31 Jul 2010 17:29 PM:

First I would like to say this should not be this hard but I have found it is.

I to was having the same problem getting my pictures to the computer from the LGvx5600. By blogging this problem I found you could use vcast manager. No one at the verizon store said this to me. They said just put the usb and plug it in. . You all know that is not true. I have used vcast and my phone was not recognized at first. I then turned the phone over with it plugged into the computer and all of the sudden it recognized it. I don't understand what that is about but it worked. So whenever it doesn't recognize it I turn it over. Bitpin also didn't work until I jiggled the cord from phone to computer and then it recognized it. I can only see pictures can't do anything else on bitpin. Thanks to everyone on here for your help

Your phone wasn't recognized until you flipped it over? Yeah that sounds like the USB Cable not making a good connection somewhere, so just moving it caused the reconnection. If just wiggling it connects the phone, I'd watch the port and the USB connection to see if it's a bad cable or port.

I'm a new user of the LG VX5600 who also could not get the PC link to work. Verizon support advised that I download their communications program, V CAST Media Manager, which I did. After installing, Media Manager still was unable to connect with my Accolade. Back to Verizon support. Luckily I was connected to a very helpful tech who was also unable to get their recommended setup to work with a 5600 on his end. He apologized and said I would hear back from them in a few days. About a week later, a new version of Business Manager showed up in my inbox with no explanation. I went ahead and installed it - and the PC link worked (of course, only with photos, as advertised).

Now here is what's odd - the new working version does not list the Accolade VX5600 as one of the supported models, as did the original version, which did not work. It lists the LG VX9100 and a lot of other 9xxx models, along with a bunch of other manufacturers models, but not the 5600???

Anyway, it works with the 5600, using the included USB/power-supply cable, but only if you use a USB connector on the back of the PC. Luckily I remember seeing this requirement buried somewere in a FAQ in the HELP section. That FAQ also listed a number of other necessary supporting programs that were already on my PC (fortunately) - whether or not they are all necessary, I don't know. Good luck, I hope it works for you.

I just received a notice that an update of V Cast Media Manager is now available, and I downloaded it. The new version now includes the LG Accolade VX5600 in the set-up file for the original VX9100 - 9xxx and other phones. Apparently Verizon finally realized the old set-up file they were using for the 5600 was not working for the PC/picture link.

Be sure to download the new Media Manager update, and yous should now be able to easily download photos from your LG Accolade phone to your PC.

I would recomend just getting a SD card if you dont already and just sync that way, seems to be much easier.