Forums

ENV Touch signal issues ENV Touch signal issues ATOM Feed

Tagged:

Author Message

Feb 22, 2010 12:41 PM UTC

Macgyver

Member

User Avatar

Any one having signal issues? I live about two blocks from the cell tower and loose all 1x and have only EV signal and it says" searching for signal" then it proceeds to run the battery down at an accelerated rate. both my phone and my wife's phone do this. we had moto razrs before and never had this issue with the close proximity to the tower.

Feb 23, 2010 04:38 PM UTC

Macgyver

Member

User Avatar

I can't believe no one has had any service issues with this phone.

Mar 04, 2010 09:22 AM UTC

geishaslave

Member

User Avatar

Have you tried updating the PRL?

Which firmware are you running? I found that version 7 really improved the signal.

Mar 06, 2010 07:21 AM UTC

Macgyver

Member

User Avatar

I've done both, this is not only my phone, but my wife's phone and the replacement phone when mine bricked on V08. all are running V07 . if you sent the network to "home" instead of "automatic" if does just fine .

Mar 20, 2010 04:54 PM UTC

gertrina4u

Member

User Avatar

have you tried turning off the eri banner on your phone, it will stop it from searching and that might help it.

Mar 21, 2010 11:40 AM UTC

caesar707

Member

User Avatar

What is the ERI banner. No info in manual.

Mar 21, 2010 12:30 PM UTC

DatabaseMX

Member

User Avatar

I rarely have issues with signal strength, of course I live in the LA area; however, I recently traveled to Seattle and San Luis Obispo CA ... no issues in these locations either.

mx

Mar 21, 2010 09:56 PM UTC

Macgyver

Member

User Avatar

Eri banner is off, like I said, two blocks from Verizon's tower and get signal issues.

Jun 23, 2010 12:05 PM UTC

Lala Soso

Member

User Avatar

I'm new to these forums, which is why this response is a little late.

My service usually works great, until I went on vacation this past week. We're in "the boonies", so to speak, but there is a cell tower near here. The signal at the top of my phone has now completely switched to 1X with 4 bars. I can't send and receive picture/video messages and can no longer send texts over 160 characters. Does anyone know how to solve this problem?

Jun 24, 2010 11:45 AM UTC

LG Product Pro

Moderator

User Avatar

Posted by Lala Soso on 23 Jun 2010 12:05 PM:


I'm new to these forums, which is why this response is a little late.



My service usually works great, until I went on vacation this past week. We're in "the boonies", so to speak, but there is a cell tower near here. The signal at the top of my phone has now completely switched to 1X with 4 bars. I can't send and receive picture/video messages and can no longer send texts over 160 characters. Does anyone know how to solve this problem?



Do you have any indications that you are "Roaming" or utilizing a tower from a different carrier? This could effect your features...


This first thing I would try would be to pull the battery out of the phone, with the power on (Not Plugged in charging) Leave the battery out for about a minute and then replace it and power back up. This will clear out all of the temporary Memory information so it has to reacquire it. The phone reloads all of the info about the Cell towers in the area. Are you sure the Tower in your vicinity is a Verizon Tower? Have you checked the Verizon Coverage Map or called Verizon Support to see what kind of coverage they have where you are at? Even with only '1X' coverage you should be able to send large text messages and possibly Pictures... I'm thinking that you might not be able to send Video due to the file size and slow Network connection, but basic features should be okay.