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Ally v9 Firmware Update Ally v9 Firmware Update ATOM Feed

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Jul 17, 2010 03:39 PM UTC

Silent1

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I was able to get the upgrade after about 15 minutes fighting with the driver loop. Using the phone today my battery life has not improved, the phone is still laggy, the facebook app was hosed, and when running more than one app the phone would still freeze. I actually done a reset just to get the phone to operate normally again. And yes I am sure the phone was updated as the SW Version is now VS740ZV9 and I have the new apps. So I'm not really impressed so far.

Jul 17, 2010 07:38 PM UTC

flyinjoe13

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Nice to know a reset will undo the update in case I have problems with it. So far so good though. Can't say as I noticed any improvement, but it didn't do anything bad either. The phone still runs as flawlessly as it did before. The one thing I don't like were the two added apps because I will never use them and they cost me about 3mb of space on the phone itself.

Jul 17, 2010 07:41 PM UTC

bamaredwingsfan

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Posted by flyinjoe13 on 17 Jul 2010 19:38 PM:


Nice to know a reset will undo the update in case I have problems with it. So far so good though. Can't say as I noticed any improvement, but it didn't do anything bad either. The phone still runs as flawlessly as it did before. The one thing I don't like were the two added apps because I will never use them and they cost me about 3mb of space on the phone itself.



Hopefully the update don't kill root access for people that didn't root before the update. I for one am rooted, and i hope that i can avoid the update if it kills root. There is no update that will help this phone as much as root access does.

Jul 17, 2010 08:13 PM UTC

Silent1

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Actually the reset doesnt undo the the update. I t just resets to factory and gets rid of the bugs temporarily.

Jul 17, 2010 09:39 PM UTC

yutnaka

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anyone with Vista having trouble even connecting the phone to the PC? I've downloaded all the driver and let it install and connected the phone in debug mode and the sd card out. The PC still fails to recognize the phone? I've uninstalled all the drivers and reinstalled everything(even the program) but still not working? can anyone help?

Jul 17, 2010 10:24 PM UTC

Devil505

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I just wanted to post a little update on how the firmware update has been working for me. I exoerienced several force closes, a couple of reboots, and the wifi completely quit. I did a faqctory reset and all seems normal for now. Based on my experience I would advise waiting to update your phones.

Jul 18, 2010 06:42 PM UTC

Silent1

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Just a quick update with my update experience. I can no longer use Skype. I went to Verizon as well as Skype website. The links sent to my phone return 404. Searching the Market and App Brain for Skype returns no results. My phone is still laggy but is running some faster when a running app isnt the primary operation. At this point I am regretting the update and really beginning to regret the purchase of the Ally. And still may return it before my 30 days as I'm on my second Ally and still having issues. I doubt we will get 2.2 but still will wait a week or so for a final word.

Jul 18, 2010 06:58 PM UTC

wswartzendruber

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I advise everyone to stay away from this update. Not because of what the update does to the phone, but because of what the update software does to the computer. Some of the USB drivers coudln't be removed due to missing DLLs. I am going through my registry manually removing references to them.

Jul 19, 2010 07:07 AM UTC

TrueFlaNative

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When will the v9 update be released OTA?

Jul 19, 2010 09:11 AM UTC

LG Product Pro

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Posted by TrueFlaNative on 19 Jul 2010 07:07 AM:


When will the v9 update be released OTA?



That's the $40,000 dollar question. I hate to keep saying this because I know it's frustrating everyone... But I should know soon about the OTA Release... It sounds like there are issues for some trying to get the Update via the Updater utility... I will post today when I find something out...

Jul 19, 2010 09:12 AM UTC

LG Product Pro

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Posted by wswartzendruber on 18 Jul 2010 18:58 PM:


I advise everyone to stay away from this update. Not because of what the update does to the phone, but because of what the update software does to the computer. Some of the USB drivers coudln't be removed due to missing DLLs. I am going through my registry manually removing references to them.



Good Advice... LG should have an answer for the OTA release soon...

Jul 19, 2010 09:46 AM UTC

LG Product Pro

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Posted by wswartzendruber on 16 Jul 2010 11:33 PM


Posted By gndmepyon on 16 Jul 2010 23:06 PM:
Well I can't say this is due purely to the update as I have installed LauncherPro since the update but i am now able to have the phone run Stable with 95-97mb free RAM. Also, I had my phone side by side with my wife's I had 4 bars of service while she had 3 I also had 3G coverage and she did not. So, it appears that it did help with signal reception.


Can her phone run stable with that much free RAM?



There should be about 108MB of user available space, so I'm sure some of that is used by OverHead, but It should be okay.

Jul 19, 2010 12:04 PM UTC

LG Product Pro

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Posted by Silent1 on 17 Jul 2010 15:39 PM:


I was able to get the upgrade after about 15 minutes fighting with the driver loop. Using the phone today my battery life has not improved, the phone is still laggy, the facebook app was hosed, and when running more than one app the phone would still freeze. I actually done a reset just to get the phone to operate normally again. And yes I am sure the phone was updated as the SW Version is now VS740ZV9 and I have the new apps. So I'm not really impressed so far.



Sorry to hear your report... Again I wouldn't recommend that anyone update there Allys yet!!



The Update is permanent, it can't be undone! Not even a Hard reset will erase the update... That's not a good thing for a Software version we are not sure of.



I would wait until I can get some more information on a OFFICIAL Release.

Jul 19, 2010 02:06 PM UTC

DestinedCruz

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Interesting. The SW version in the Update Tool has rolled back to V6...

Jul 19, 2010 04:13 PM UTC

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Posted by DestinedCruz on 19 Jul 2010 14:06 PM:


Interesting. The SW version in the Update Tool has rolled back to V6...



Well let's see how many mixed messages I can send out in one day -Bummer-



You're right... For Harry Potter fans we'll call what you saw in the update tool earlier today "The Version that must not be mentioned" Ver 8 has now been official rolled out and is being pushed to all Allys who are running Ver 6.



Thanks, everyone, for your patience... Our communication is a little rocky at first but hopefully will get better, and more timely.

Jul 20, 2010 09:50 AM UTC

DestinedCruz

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Posted by LG Product Pro on 19 Jul 2010 04:13 PM


Posted By DestinedCruz on 19 Jul 2010 14:06 PM:
Interesting. The SW version in the Update Tool has rolled back to V6...


Well let's see how many mixed messages I can send out in one day -Bummer-



You're right... For Harry Potter fans we'll call what you saw in the update tool earlier today "The Version that must not be mentioned" Ver 8 has now been official rolled out and is being pushed to all Allys who are running Ver 6.



Thanks, everyone, for your patience... Our communication is a little rocky at first but hopefully will get better, and more timely.




The only thing that concerns me is the fact that an update that 'shouldn't be mentioned' was pushed through the Support Tool' at all. It's end-user software, so somebody must have pushed it through for the end-user in the first place. Things like this don't just appear for no reason >_>

Jul 20, 2010 11:14 AM UTC

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The only thing that concerns me is the fact that an update that 'shouldn't be mentioned' was pushed through the Support Tool' at all. It's end-user software, so somebody must have pushed it through for the end-user in the first place. Things like this don't just appear for no reason >_>



Agreed it shouldn't have happened. That's why we made such a big deal out of this, internally. We have identified the breakdown in procedures and it has been fixed... Unfortunately too late to have prevented this from getting to some of the Ally Users.



Just so others know... the Update wasn't pushed through the support tool. In my mind 'Pushed' implies that we 'sent the updates to phones through the Update tool.



It was one of our Genius Forum members who figured out that it was there and what had to be done to get it... If an Everyday User would have stumbled across the Updater Utility they would have never known an update was available. You had to find the tool, then properly configure your phone to see the update, let alone Download and install it.



But the point that it shouldn't have been there in the first place is well taken and the process has been remedied, and I'm still frustrated! :-)



All future Ally software released will be updated Over the Air.

Jul 20, 2010 11:37 AM UTC

TrueFlaNative

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Hope LG pays you well LG Pro. This is the only place to get real information on the LG Ally. LG support sent me to Google to address the question of Android 2.2 for the ALLY. Why so much finger pointing?

Jul 20, 2010 12:07 PM UTC

oasis1371

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Maybe a stupid question but how do I know what software I am currently running?

Jul 20, 2010 01:09 PM UTC

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Posted by TrueFlaNative on 20 Jul 2010 11:37 AM:


Hope LG pays you well LG Pro. This is the only place to get real information on the LG Ally. LG support sent me to Google to address the question of Android 2.2 for the ALLY. Why so much finger pointing?



LOL, yeah they pay enough to support my DingDong and Hot Pocket habits. Finger Pointing? Ouch I didn't mean to do that... The 'Neck Snapping' and 'Eye gouging' should all be kept internal. :-)



Customer Support is looking for answers as well... We have a new "Sr. Marketing Specialist, Advanced Devices Trade Marketing" Who is coordinating our efforts and is helping immensely. We're now strengthening our communications ties between groups that are spread out world wide...



Sorry to get you caught in the middle, but it's getting better!