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Jun 28, 2010 11:44 AM UTC

UtherSRG

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Posted by LG Product Pro on 21 Jun 2010 10:49 AM:


Good Comments... I have passed them on to Development... As for the Socialite App issues I am still trying to find answers to help out.





So it's been over a week since this was first reported, and a week since your last post. Any fix for this? I'd really like my sync to happen...

Jun 28, 2010 02:19 PM UTC

LG Product Pro

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No Positive updates yet... Development knows about the issues now and they are looking for solutions... It's more difficult when it's an application written by another company to put o our phone... Yes it reflects poorly on LG, but we are working with the developer to resolve.
I apologize for the inconvenience, but I'm doing what I can to get resolution on this issue.

Keep checking back and I will post as soon as I hear any new news.

Jul 01, 2010 04:21 PM UTC

outlaw.99

Mine has been updating for the last 3 hours... it sees most of my 500 facebook friends but there has been no updating to my contacts.... Also no profile pics are loading at all.... Is socialite really that buggy??.. Can we get a patch to remove it rather than try and fix it??

Jul 02, 2010 08:15 AM UTC

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Posted by outlaw.99 on 01 Jul 2010 16:21 PM:


Mine has been updating for the last 3 hours... it sees most of my 500 facebook friends but there has been no updating to my contacts.... Also no profile pics are loading at all.... Is socialite really that buggy??.. Can we get a patch to remove it rather than try and fix it??



Yes there are isues with Socialite and we are working with the developer to resolve. It seems to update sporadically. SOmetimes most of the pictures are there and other times it just won't update... Frustrating. But I'll see if I can some help.

Jul 02, 2010 09:20 AM UTC

outlaw.99

Until its fixed.. I did a hard reset to get rid of socialite info, and am using the sycnmypics for now.... Its free on the market, and makes my Ally likable again....

Jul 02, 2010 11:28 AM UTC

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Posted by outlaw.99 on 02 Jul 2010 09:20 AM:


Until its fixed.. I did a hard reset to get rid of socialite info, and am using the sycnmypics for now.... Its free on the market, and makes my Ally likable again....



Yeah that's disappointing... But I'm still trying to get a resolution for the Socialite issue.



I'm glad you found a temp work around.

Jul 02, 2010 11:45 AM UTC

outlaw.99

Yeah... Its a shame cause its a good looking app, but at the moment it seems like it was rushed and not quite polished....If the Facebook is gonna be blocked from syncing on its own, the supplied app needs to work.... Thats a deal breaker for some when looking at the Devour and stable Motoblur...

On a brighter note, we do appreciate you keeping us updated on it....

Jul 02, 2010 01:21 PM UTC

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Posted by outlaw.99 on 02 Jul 2010 11:45 AM:


Yeah... Its a shame cause its a good looking app, but at the moment it seems like it was rushed and not quite polished....If the Facebook is gonna be blocked from syncing on its own, the supplied app needs to work.... Thats a deal breaker for some when looking at the Devour and stable Motoblur...



On a brighter note, we do appreciate you keeping us updated on it....



Ok, too many things going on right now, sorry to re-ask this... lol. Are you having problems syncing your Facebook App? or is it the number of contacts that won't sync? I initially had problems with Facebook but it's working for me... Please let me know so I can submit this if it's an issue with the Facebook App.

Jul 02, 2010 04:21 PM UTC

outlaw.99

Ok... It wont let you add Facebook as an Account in regular Vanilla Android mode... Its like its blocked...

When you go through Socialite, it takes hours to load the Facebook info and never adds the profile pics.... It will sync with contacts but still wont add profile pics at all... Other pics come in fine... Friend reqests have the profile pics but most other items dont... They just give you the busy spin for hours on end....If you go in the Facebook app thats downloaded everything is there... The SYNCING is the huge issue and the amount of bandwith it uses is horrindous... I had it use my 25 mbs wifi for a while and all it did was run dead from steady 3g usage trying to update...

Jul 02, 2010 04:23 PM UTC

outlaw.99

To add more info, I do have 150 regular contacts and 550 Facebook friends...I know that sounds like alot but Motoblur on the Devour synced it in like 15 minutes and sync my pics on Ally was quick also... Five hours and still not done was a bit much with Socialite...

Jul 02, 2010 08:55 PM UTC

larholl

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I was glad to find your post, as I have been struggling with this very issue. I am grateful that the poster took the time to accurately describe the issue and so glad you are taking a hard look at this problem. It really is a dealbreaker for this otherwise beutiful phone I am hesitant to use the third party app as a workaround, and even a temporary manual fix is out of the question as socialite restricts the ability to change the contact photos. I am hopeful that you will get this sorted soon however, and will patiantly but eagerly await your official correction to this issue

Jul 02, 2010 10:11 PM UTC

outlaw.99

Larholl,

The syncmypics is a very small app with a very little footprint on system memory.. It can easily be removed and even keeps a small folderwith the pics as to not use bandwith for them each time... The only trick is to make sure the facebook name matches the contact name (same as on regular droid with Vanilla android 2.1)... It then saves them in Google contacts if you wish, unlike Motoblur and Socialite, so you really just have to do it once...

Jul 03, 2010 09:30 AM UTC

Boring2u

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Hey all. I just got this phone for my wife last weekend. We are experiencing the same exact problem. It's quite frustrating that this brand new phone was shipped with apps not syncing right out of the box. How did I end up being one of the "2 in my store". I don't have time to hassle with this.

Jul 03, 2010 10:03 AM UTC

outlaw.99

Boring,

I do know the pain, but it is just the socialite and they are looking at it... This is the best device for midrange Android users, and is really new so it does have some minor bugs.... I posted my simple temp fix above and really like this better than the Devour I had still running 1.6 with no signs of upgrade....

Jul 04, 2010 02:33 PM UTC

UtherSRG

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Posted by outlaw.99 on 02 Jul 2010 09:20 AM:


Until its fixed.. I did a hard reset to get rid of socialite info, and am using the sycnmypics for now.... Its free on the market, and makes my Ally likable again....




I really don't want to do a hard reset.... besides not knowing how, my wife lost a bunch of apps and info stored in apps that was not on her SD Card. I don't want the same to happen to me. I'm getting frustrated waiting for this to be resolved. Is there a workaround without doing a hard reset?

Jul 04, 2010 05:29 PM UTC

Arg

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We're having the same issues. Does *anyone* have any real fixes? This isn't the only issue, either. Pretty much nothing works on this phone except the txt messaging and placing/receiving calls.

Jul 05, 2010 09:45 AM UTC

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Posted by Arg on 04 Jul 2010 17:29 PM:


We're having the same issues. Does *anyone* have any real fixes? This isn't the only issue, either. Pretty much nothing works on this phone except the txt messaging and placing/receiving calls.



After sometime using the Socialite App I'm finding that it is updating pictures but it takes a lot of time to get the Pict updates...



I'm looking into finding a solution, and I'll post it as soon as I have an answer... For now I don't think I would do a "Hard Reset" I'm not convinced it's a reliable work around. I tried it and it seemed to fix the issue for a day or so then all of my picts went back to the "Updating" icon so I wasted a lot of time resetting up my Ally and it's only now that MOST of the Picts are updating.



Jul 05, 2010 10:38 PM UTC

bamaredwingsfan

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I have rooted my ally, and removed socialite and it still won't update the facebook info like it should.

Jul 06, 2010 07:56 AM UTC

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Posted by bamaredwingsfan on 05 Jul 2010 22:38 PM:


I have rooted my ally, and removed socialite and it still won't update the facebook info like it should.



With Facebook,, are you having problems adding your account or is it not updating your contacts info? I have reported problems but I want to keep track of who is seeing what.

Jul 06, 2010 11:48 AM UTC

UtherSRG

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Posted by LG Product Pro on 06 Jul 2010 07:56 AM:


With Facebook,, are you having problems adding your account or is it not updating your contacts info? I have reported problems but I want to keep track of who is seeing what.




For me, I'm having both problems.... with FB not in Socialite, I can't add my Facebook account. When FB is in Socialite, I get maybe a handful (less than half a dozen) synced updates, then noting.