LG

Hey i have a rumor touch on virgin mobile and when i slide to answer a call it hangs up right away! I don't know what to do...
I bought this from best buy a couple months ago but didnt really notice because i never make phone calls. i still have the receipt and some bubble packaging.

advice?
you think they'll give me a new one? or fix it at the very least?

thanks guys

Posted by freebird on 30 Aug 2010 03:11 AM:

Hey i have a rumor touch on virgin mobile and when i slide to answer a call it hangs up right away! I don't know what to do...
I bought this from best buy a couple months ago but didnt really notice because i never make phone calls. i still have the receipt and some bubble packaging.

advice?
you think they'll give me a new one? or fix it at the very least?

thanks guys

The RUmor Touch has a 1 Year Manufacturers Warranty on it, so yes you can it taken care of.  If your local Virgin Mobile store can't help, you can call LG Support directly at (800) 793-8896.  Let me know what hapens.

I've read about this problem on a different set of forums, If you slide your finger to the left to unlock, the "end call" button is directly under your finger when you unlock, potentially causing you to end a call as soon as the phone is unlocked, Try unlocking by sliding your finger the opposite direction to unlock. So that when the phone is unlocked, your finger will not be sitting on top of "end call"

Hope this helps!
 ~Pat