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May 17, 2010 09:21 AM UTC |
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LarryMember 0 Join Date: May 2010 Reputation: 0 Posts: 3 |
The battery in my LX-400 phone will not stay charged. Even when fully charged, turned on but not used it will be completely drained and turn off in 8-10 hours. The phone has been replaced under warranty. I have used 2 batteries, the original and a new replacement. I have tried 2 different chargers. None of this has worked. The original phone worked fine for 10 months before developing this problem. The replacement phone has never held a charge longer than 10 hours. |
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May 17, 2010 10:57 AM UTC |
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LG Product ProModerator 0 Join Date: Jan 2008 Reputation: 18775 Posts: 10024 |
I'm sorry for the problems you are seeing. How long to "Fully Charge" these batteries? Do you have any applications or Browser that might be running on the phone? |
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May 17, 2010 12:13 PM UTC |
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LarryMember 0 Join Date: May 2010 Reputation: 0 Posts: 3 |
I just had the phone replaced under warranty last week (5/13/2010) and the new one is discharging the same way the original one did. I charge overnight and do not run any applications or use the web. |
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May 18, 2010 08:33 AM UTC |
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LG Product ProModerator 0 Join Date: Jan 2008 Reputation: 18775 Posts: 10024 |
How new are the Batteries? I believe you mentioned that one had just been replaced... I'm wondering if the old phone damaged them. The only other thing I can think of for rapid battery Drain would be poor cell signal. I mean that if your phone struggles to get a signal your battery life can be significantly less. I generally go a weekend with out charging my phone, but a few weeks back something must have happened to the local Cell tower and my phone struggled all night to connect and drained my battery by morning. Not trying to blaim a cell tower but this is something else to look into... We have tree pieces to the puzzle Battery, Charger, or Phone. Most likely it's one of those. If you have replaced the phone and tried different chargers, then the Battery is the next thing to suspect... If it's not something with the service... |
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May 18, 2010 10:52 AM UTC |
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LarryMember 0 Join Date: May 2010 Reputation: 0 Posts: 3 |
Thanks, I have one new battery and the original. The Sprint service center checked them both and said they were fine. I do have weak signal in some parts of the house but the puzzeling thing is that all was well for the first 10 months after I got the phone and all of a sudden this problem arose. From the number of bars on the display it doesn't appear that the signal has changed, either better or worse. |
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May 19, 2010 11:57 AM UTC |
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LG Product ProModerator 0 Join Date: Jan 2008 Reputation: 18775 Posts: 10024 |
That's a strange one... If it's not the Batteries or the NEW Phone, or the Chargers... Then I'm stumped. I'm wondering if Sprint can tell you whether anything, as far as the system goes, has changed in the last few months... |