Forums

IMAP / SSL problems - Error S7128 using sprint mobile email IMAP / SSL problems - Error S7128 using sprint mobile email ATOM Feed

Tagged:

Author Message

Dec 09, 2008 11:03 AM UTC

phishboy

Member

User Avatar

Hi All,

I am trying to use the Sprint Mobile E-mail application to connect to an IMAP server using SSL. The server has a valid and verified GoDaddy certificate. However, when I connect I get the error:

S7128 The certificate is valid but cannot be verified. Accept the certificate and continue?

When I click "OK" (the only button available) it sends be back to the beginning of the connection setup process and does not allow me to activate the account.

I found a user than ran into a similar issue on the Samsung Instinct, but it went away when the program received an update. He has version 6.9.3.377 now. I tried getting an update but none was available for the Lotus. I am using version 6.8.7.224 right now.

This thread describes the exact issue: http://www.instinct-samsung.com/email/s7128/

Does anyone know if a similar update for the Lotus is being planned?

If not, the email program is severly hindered except for those users that want to pay a fortune for a verisgn certificate. Sprint didn't seem to have a clue about the root cause of the issue and wasn't even really willing to accept that there was an issue.

Rob

Jan 26, 2009 06:14 PM UTC

GT081977

Member

User Avatar

I know there was a update to the Lotus a while back so I would make sure you have the latest software....also I hear that next month there will be an updated software release that suppose to enhance the email capibility and syncing with Outlook...