LG

My star keypad do not work.

Which phone? Is your phone less than 30 days old? If so you can return it to the dealer and they should replace it. You could also call your Carriers support line for assistance. If not, you can call LG Cutomer Service at: (800) 793-8896 ...

good luck with that phone call to LG customer support! i would try all other places first, where you purchased it,your carrier ,your last resort should be LG support.they will say you may have pushed the key pad to hard or something so wont have to repair it. but if you do have to call be stern about it. i wasn't, and i was out $200 . if you have to take it back to the place where you purchased it,it would not hurt to ask about exchanging it for a different brand. also get the names of everyone you talk to, you may need it it the long run. oh by the way welcome to lg products.